Mello Office Supplies
Delivery Terms and Conditions
5. Delivery of the Goods
5.1 Delivery of the Goods shall only be made in England, Scotland, Wales, the Channel Islands, the Isle of Man, the Isle of Scilly, the Outer Hebrides, Orkney Island, Shetland Island or Northern Ireland, and shall only be made on a Business Day.
5.2 The following terms apply to delivery:
(a) a person over 18 years old must sign for the delivered Goods;
(b) the Buyer must be available at the times stated on the Seller's order form to accept delivery of the Goods at the location identified on the Seller's order form;
(c) delivery shall be deemed to be tendered on the date of the first attempted delivery;
(d) any orders made by the Buyer for delivery on the next Business Day must be placed with the Seller before 17:30pm on the day of ordering;
(e) the Seller shall endeavour to deliver the Goods by the date quoted for delivery but such date is not guaranteed; (f) time for delivery shall not be of the essence unless previously agreed by the Seller in writing;
(g) the Goods may be delivered by the Seller in advance of the quoted delivery date upon giving reasonable notice to the Buyer;
(h) where the Goods are to be delivered in installments, each delivery shall constitute a separate contract and failure by the Seller to deliver any one or more of the installments in accordance with this Contract or any claim by the Buyer in respect of any one or more installments shall not entitle a Business Buyer to terminate the Contract.
(i) the Buyer shall accept any partial deliveries made by or on behalf of the Seller. 6. Own Label Goods In the case of Goods which have been produced to the specification and/or bear the name of the Buyer ("Own Label Goods"), the Buyer undertakes to purchase at the contract price all stocks of Own Label Goods in finished and unfinished form which the Seller holds for the purpose of fulfilling the Buyer's requirements. Without prejudice to the foregoing, the Buyer will accept and pay the contract price for all stocks of Own Label Goods in finished or unfinished form then held by the Seller.
All deliveries to Scotland, Wales, the Channel Islands, the Isle of Man, the Isle of Scilly, the Outer Hebrides, Orkney Island, Shetland Island or Northern Ireland delivery will be charged at £22.50
Returns and Conditions
10. Returns Policy
10.1 Any claim for non-delivering of any Goods must be notified in writing by the Buyer to the Seller within 2 Business Days of the date on which delivery is deemed to take place. The Seller shall contact the Buyer as soon as is reasonably possible and shall allocate a query number to the Buyer which the Buyer shall attach to any Goods purported to be returned by the Buyer.
10.2 Any claim for breach of warranty by a Business Buyer under this Contract shall (whether or not delivery is refused by the Buyer) be notified in writing to the Seller within 2 Business Days from the date of attempted or actual delivery, setting out full details of the defect in question. The Seller is under no obligation to accept return of the Goods and credit the Buyer accordingly except in accordance with this clause 10.
10.3 Where the Goods or any part of them develop a fault through normal use, the Buyer shall notify the Seller in writing as soon as is reasonably possible, setting out full details of the fault in question. The Seller shall allocate a query number to the Buyer, and shall contact the Buyer as soon as is reasonably possible to indicate what action will be taken by the Seller in respect of the fault, including repair, replacement or return of the Goods to the Seller in accordance with this clause 10.
10.4 If delivery is not refused, and the Buyer does not notify the Seller of any claim in accordance with the provisions of this Condition, the Buyer shall not be entitled to reject the Goods and the Seller shall have no liability for such defects or failure, and the Buyer shall be bound to pay the price as if the Goods had been delivered in accordance with the Contract.
10.5 In relation to customers who are not Business Buyers, the Seller shall not make any charge to the Buyer where the Goods are returned in accordance with this clause 10 other than to the extent that the Seller is charged for such return.